Shipping is calculated upon checkout based on weight and location
Do you ship internationally?
International shipping is based on location and items , it’s calculated on a live rates basis . Some items are expensive to send and require paperwork . Prices can not be negotiated and transit times depend on the carrier .
What is the timeframe on delivery?
Delivery is made with a courier service. We use a range of couriers to ensure we can get you your products as soon as possible. We operate on a next day dispatch unless otherwise informed . Please note fast courier delivery is based on time frames our couriers give us , we have no control over transit times once freight has left our warehouse . Customers must follow tracking that is sent to them upon dispatch , please make sure your contact details are correct and you check junk to ensure you receive your tracking details . Any freight queries can be made direct with the carrier . If you have made contact and you need it escalated then we can make an attempt to escalate the matter further .
Unfortunately we cannot offer returns or refunds on Health of Mind Art purchases for change of mind. If the item is damaged clear photo evidence must be provided. Refunds will not be made for any items used or open . Any damaged items during transit will be taken further with our carriers and communication will be made with the customer during this time for a resolution .